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Shipping: Spain & European Union
🚚 SHIPPING FEES:
Mainland Spain and Balearic Islands:
▪ We ship exclusively with Nacex to guarantee fast and secure delivery.
● Spain, Portugal: 4.90 €
● Balearic Islands: 16.90 €
🔖 Free shipping for orders over 95 € in Mainland Spain and the Balearic Islands!
● Canary Islands: 16.90 €
💶 Minimum order 120 euros.
🟨 At this moment, payment for orders is only available via Bank Transfer. After placing your order, our manager will contact you. Import costs are paid by the customer.
European Union:
▪ We ship with Nacex, fast delivery.
● France: from 16.9 €
● Germany, Belgium, Italy, Luxembourg, Netherlands: from 18.9 €
● Austria, Denmark: from 22.9 €
🔖 Free shipping for orders over 200 € in the European Union!
● Other Countries:
Physical store: Barcelona
The address of our physical store is:
• Location: C/ del Consell de Cent, 64
08015 Barcelona, Spain
• Opening hours:
Monday - Friday: 10:00-14:00. 15:00-19:00.
·Phone (WhatsApp) + 34 611 84 90 18
· e-mail: oopsnailsbcn@gmail.com
Our online store is open 24 hours a day.
How to pay?
You can pay for your order using the following payment methods:
Credit or debit cards and digital wallets:

Cash on Delivery:
🟩 Cash on delivery is only available for the Peninsula and Balearic Islands in Spain.
Orders are delivered within 24-48 hours. Payment can be made in cash, with credit or debit cards, and with digital wallets.
Shipping cost:
▪ Balearic Islands - €11
▪ Peninsula - €6
❗A 3% commission is charged upon receiving the order.
🟧 Cash on Delivery Payment Exceptions:
· Provinces of Spain: Melilla, Ceuta, Santa Cruz de Tenerife, Las Palmas.
· Countries: France, Germany, Belgium, Italy, Luxembourg, Netherlands, Austria, Denmark.
Flexible Payment:
2️⃣ Fill in your details and we'll instantly confirm your purchase.
PayPal:
By choosing this payment method, we will redirect you directly to the PayPal page where you will accept the payment with the PayPal guarantee.
Bank transfer:
· We will send you the invoice shortly so you can make the payment.
· Payment must be made within 2 business days.
· You need to send the proof of payment to our email address oopsnailsbcn@gmail.com
🟧Exceptions to the bank transfer method: Portugal, Germany, Belgium, Italy, Luxembourg, Netherlands, Austria, Denmark.
For inquiries regarding international wholesale sales, please contact us .
Billing
How do I get the invoice?
If your billing address differs from your delivery address, you must specify your billing details in the "payment" tab when placing your order.

1. Complete the information for your invoice.

2. After you submit your order to the email address specified in the order, you will receive a tracking number and your invoice. We also include a printed invoice with every order.
If you didn't find the invoice in your email or it wasn't in the package, you can contact us via WhatsApp or email at any time with a request to have the invoice resent to you.