Payment via SeQura

When making your purchase, after adding everything to the cart and clicking on checkout; Shop in the store by selecting “Pay at your own pace with seQura” as your payment method at checkout. After clicking “Pay now”, you will be redirected to Pay at your own pace with seQura to complete your purchase securely.
No paperwork! The system will connect with the finance company Sequra; you need a DNI, a mobile phone number, and a card number to which the monthly installments will be charged. It is the finance company Sequra that will authorize the financing and handle the collection. The remaining payments will be made automatically each month on your card.

Free as the air you breathe. No interest. The APR is 0% . There's only a fixed fee per installment based on the order amount. Just remember that if you choose to pay by bank transfer, your bank may charge a transfer fee.

Of course! Before finalizing your purchase, we'll offer you several options so you can choose the one that best suits you. When our system opens after you select "Pay in Installments" as your payment method, the first step is to choose your payment plan. Depending on the store, you can choose between 3, 6, 12, or 18 months.

There's no need to worry about anything. Every month (on the same day of the month as your purchase), an automatic charge will be made to the card you used for the first installment. And as always, you'll receive an email confirming this transaction.

You can make an early payment whenever you want, with no restrictions or extra costs. All changes are free, with no penalties. If your plan has fixed monthly costs, you save them when you pay more than one installment in advance!

Log into your account and select the plan you want to finish to find the "Pay off plan" option, where you can complete the entire remaining payment by card, bank transfer, or bank deposit.

If, on the other hand, you want to make a partial early payment of several installments, you can also do so by getting in contact with SeQura.

Contact the store where you made the purchase to find out the return process. Once the store confirms that the return has been processed correctly, we will refund the amount to the same card you used to pay the first installment.

In the event of an item exchange or a partial return, instead of a refund, the remaining fees will be adjusted to the new amount and the new order amount.

You just need to access your user account, go to the corresponding purchase and click on the "Change" link that you will find next to the card number where the installment payments are being made (top right corner).

If you prefer, you can also pay by bank transfer; we have accounts in different banks so you can choose. You will find the information for each bank to make the transfer in your customer account:

• Log in and go to “Purchases”
• Select an order you want to pay for and click on “Pay now”
• Click on “next” and copy the account number of the bank you prefer to make the transfer.

Remember to include the reference we indicate in your user account or the email header so we can locate your payment.

If you pay by card (either manually or automatically) we will send you an email confirmation. This way you will know at all times whether we have received the payment or not. In case you do not receive this confirmation, check your spam or junk mail folder, and if you still cannot find it, contact us at clientes@sequra.es.

If you pay by bank transfer, we will send you the confirmation email when we receive the payment. Transfers can take 1-2 days to arrive. If you see that more than 2 business days have passed since you paid and you have not received our confirmation, you can contact us at clientes@sequra.es to confirm the status of your payment.